Optical Character Recognition and Intelligent Character Recognition are used to replace the manual input task in document processing tasks. These solutions can process both image files and digital documents. They usually extract the text information into a plain text file or into a formatted electronic document that can be further used by other tools.
Intelligent OCR solutions use machine learning algorithms or templates to identify documents and read out specific information like addresses, line items on invoices, ID’s, etc...
OCR is typically a component in an automated workflow where other tools can complement the capabilities like workflow systems that can manage the approvals or RPA that can act as an interface between systems.