Value-creation is a crucial component of our service as we help customers optimize efficiency, drive productivity, and harness insight from their Infor investments. Our team has the expertise to deliver full life cycle services before, during, and after your implementation, including:

Advisory

Set the foundation with readiness preparation, process design, and program governance support.

Adoption

Take advantage of continuous improvement beyond the implementation.
Research based methodology
Communication strategy and change management best practices to ensure engaged leadership
Customized workflow and task-based simulators
Insightful metrics that include step-level tracking
Comprehensive set of reports including user completion status

Implementation & Optimization

A successful implementation starts with understanding your business. ZEST goes beyond the software itself; we work with your organization to understand your true business drivers and the outcomes you seek.

From business process reviews to technical assessments to go-live and ongoing support, ZEST has helped multiple clients modernize their business by taking full advantage of their Infor software investments. Whether you’re upgrading your current solution or implementing a full-scale Infor ERP system, our Infor experts will assist to mitigate risks and reduce costs.

Upgrades

Partner with us to ensure you realize the many benefits of an upgraded solution:

• New functionality in social collaboration, mobility, analytics and integration
• Reduced customizations
• Performance Improvements
• Proven business applications

We’ve supported multiple clients moving to the latest technology both on-premises and in the cloud. We don’t simply get your organization upgraded or implemented, we incorporate the latest in best-practice functionality. With that, you’ll unlock the flexibility that keeps employees focused on core business operations.

Infor Cloud Services

Over the years, our experience and expert team have created a foundation for digital business transformation. We help many clients discover specific advantages of a cloud-based solution. We demonstrate what the agility, streamlined processing and enhanced performance will look like in their organizations. And we lead them through the cloud migration process.

Managed Services

Sustain your investment with OnDemand services, staff augmentation, and incident support. Maintaining, enhancing and managing your Infor Lawson applications. This ongoing, proactive support helps you continuously innovate and improve. No matter what your size or the scale of your investment, we can help you maximize productivity, reduce risk and accelerate time-to-value.